Privacy Policy

PRIVACY & COOKIE POLICY

This policy was last updated on 08th Jan 2021.

 

PRIVACY POLICY

  1. INTRODUCTION

Ananta Hempworks Solutions Pvt. Ltd. or www.hempworks.in (hereinafter referred to as “We”, “Us”, “the Company”, or “the Website”) is committed towards respecting and safeguarding the privacy of its Users (hereinafter referred to as “You” or “Your”) who share their personal information’s with us. We duly consider your privacy and commit ourselves to be transparent with our users about what data we collect from them, how we use it and with whom we share it.

 
This Privacy Policy (Hereinafter referred to as “the Policy”) explains how we collect, use, share or process information related to our users.

 

1.1 COLLECTION AND USE OF PERSONAL DATA


Personal Data: It pertains to information that can be used to directly or indirectly identify you. Personal data also includes anonymous data that is linked to information that can be used to directly or indirectly identify you. Personal data does not include data that has been irreversibly anonymised or aggregated so that it can no longer enable us, whether in combination with other information or otherwise, to identify you.

 

1.1.1 What Personal Data We Collect 

On the basis of product(s) and service(s) you avail from us, we collect different kinds of personal data from or about you, which are;

A. Data you provide: We collect and store the personal data you provide when;
  1. You avail our product(s) and service(s);
  2. Interact with us;
  3. When you create an account on our Web site;
  4. Contact us;
  5. Participate in an online survey; and
  6. Use our online help or online chat tool.

 

B. Data about payments: When you make any purchase on our website, we collect personal data of yours in connection with such This data may include;
  1. Data about your payment data, such as your credit or debit card number and other card information, and other account and authentication information(if you avail such a purchase on our website by paying for the same virtually);
  2. Data about your billing, shipping, and contact details.

 

C. Data about your use of our service(s) and product(s): When you visit our website(s), we may collect data about the type of device you use, it’s unique identifier number, it’s IP address, it’s operating system, the type of Internet browser that you use while accessing the website, usage information, diagnostic information, and location information from or about the computers, phones, or other devices on which you install or access our product(s) or service(s). Where available, our service(s) may use GPS, your IP address, and other technologies to determine a device’s approximate location to allow us to improve our product(s) and service(s).


1.1.2 How We Use Your Personal Data

The personal data collected by or shared with the Company, from its Users, shall be processed and used for the following purposes:

A. Providing, improving, and developing our product(s) and service(s):

We use your personal data to provide, improve, and develop our product(s), service(s), and advertising. This includes using personal data for purposes such as data analysis, research, and audits. Such processing is based on our legitimate interest in offering you product(s) and service(s) and for business continuity.

B. Communicating with you:

Subject to your prior express consent, we may use personal data to send you marketing communication(s) in relation to the Company’s own product(s) and service(s), communicate with you about your account or transaction(s), and inform you about our policies and terms. If you no longer wish to receive email communications for marketing purposes, please Contact Us to opt-out. We also may use your data to process and respond to your requests when you contact us.

Subject to your prior express consent, we may share your personal data with third party partner(s) who may send you marketing communication(s) in relation to their product(s) and service(s).

C. Offering and measuring targeted advertisements and service(s):

Subject to your prior express consent, we may use personal data to personalize your experience with our product(s) and service(s) and on third-party websites and applications and to determine the effectiveness of our promotional campaigns.

  
NOTE: Note that you may withdraw your consent provided to us by you, for using your personal data, by contacting us, if you wish to stop us from using your personal data for the above mentioned purpose(s).

D. Promoting safety and security:We use personal data to help verify accounts and user activity, as well as to promote safety and security, such as by monitoring fraud and investigating suspicious or potentially illegal activity or violations of our terms or policies. Such processing is based on our legitimate interest in helping ensure the safety of our product(s) and service(s).

1.2 Cookies and Similar Technologies

We use cookies and similar technologies to provide, protect, and improve our product(s) and service(s), such as by personalizing content, offering and measuring advertisements, understanding user behavior, and providing a safer experience. 

You can remove or reject cookies by using your browser or device settings, but in some cases doing so may affect your ability to use our product(s) and service(s).
Please read our Cookie Statement to learn more about how we use cookies and the choices you have.


1.3 Disclosure of Personal Data

We make certain personal data shared by or collected from you, available to strategic partner(s) that work with us, to provide our product(s) and service(s) or help us to market it to customer(s). Personal data will only be shared by us with other companies in order to provide or improve our product(s), service(s), and advertising; it will not be shared with third parties for their own marketing purposes without your prior express consent.


1.3.1 Service Providers

We share your personal data shared by or collected from you, with companies that provide service(s) on our behalf, such as website hosting, email service(s), marketing, sponsoring of sweepstakes, contests, promotional activities, auditing, fulfilling customer orders, data analytics, providing customer service, conducting customer research, and satisfaction surveys. These companies are obligated to protect your data and may be located wherever we operate.

1.3.2 Legal Compliance and Security

It may be necessary—by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence—for us to disclose personal data shared by or collected from you. We may also disclose personal data shared by or collected from you, if we determine that the same is essential for the purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

We may also disclose personal data shared by or collected from you, if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.

 
1.4 Your Rights

We take reasonable steps to ensure that your personal data is accurate, complete, and up to date. You have the right to access, correct, or delete the personal data that we collect. You are also entitled to restrict or object, at any time, to the further processing of your personal data. You have the right to receive your personal data in a structured and standard format. You may lodge a complaint with the competent data protection authority regarding the processing of your personal data.

To protect the privacy and the security of your personal data, we may request data from you to enable us to confirm your identity and right to access such data, as well as to search for and provide you with the personal data we maintain. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal data that we maintain.

You may Contact Us to exercise your rights with respect to the personal data shared by or collected from you. We will respond to such request(s) in a reasonable timeframe, and in any event in less than 30 days.

 

1.5 Closing Account(s)

Please contact the Company to close your account in relation to the following uses of your personal data:

  • Providing, improving, and developing our product(s) and service(s);
  • Communicating with you;
  • Sharing your personal data with third party partners for marketing communications;
  • Offering and measuring targeted advertisements and service(s); or
  • Promoting safety and security.

If you close your account, we have no obligation to retain your data, and we may delete any or all of your data without any liability. However, we may retain data related to you if we believe it may be necessary to prevent fraud or future abuse, if required by law, or for legitimate purposes, such as analysis of non-personal data, account recovery, auditing our records, and enforcing our rights and obligations under our agreements.

 

1.6 Third-Party Websites and Service(s)

Our websites, product(s), and service(s) may contain links to, or, provide you with the ability to access third-party websites, product(s), and service(s). We are not responsible for the privacy practices employed by such third parties, nor are we responsible for the information or content their product(s) and service(s) contain. This Privacy Policy applies solely to data collected by us through our product(s) and service(s). We encourage you to read the privacy policies of any third party before proceeding to use their websites, product(s), or service(s).

1.7 Data Security, Integrity, and Retention

We use reasonable technical, administrative, and physical security measures designed to safeguard and help prevent unauthorized access to your data, and enable the genuine use of the data we collect. For example, access to your personal data is restricted to our employees, contractors, and agents who need access to such data to perform their assigned job duties.


It is important that you take precautions against unauthorized access to our product(s), service(s), and account credentials, availed by you. If you feel that the security of your account or personal data has been compromised, please immediately Contact Us. Please be aware that, despite our best efforts, no security system is impenetrable. In the event of a security breach, we will promptly notify you and the proper authorities if required by law. 


We will retain your personal data for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.


1.8 Children

Our product(s) and service(s) are intended for adults only. Accordingly, we do not knowingly collect, use, or disclose data from people under the age of 18years. If we learn that we have collected the personal data of a person below the age of 18years, or the equivalent minimum age depending on the jurisdiction, we will take steps to delete the data as soon as possible. Please immediately contact us if you become aware that anybody under the age of 18 years has provided us with personal data.


1.10 Changes to this Privacy Statement

We may periodically change this Privacy Policy to keep pace with new technologies, industry practices, and regulatory requirements, among other reasons. We expect most such changes to be minor. Any non-material changes will take effect immediately upon posting of an updated Privacy Statement.
However, there may be cases where changes to the Privacy Statement may be more significant. In such cases, we will first provide a more prominent notice.
Your continued use of our product(s) and service(s) after the effective date of the Privacy Policy means that you accept the revised Privacy Policy. If you do not agree to the revised Privacy Policy, please refrain from using our product(s) or service(s) and Contact Us to close any account you may have created.


1.11 Contact Us

If you have any questions regarding this Privacy Statement or its implementation, here is how you can reach us: info@hempworks.in

In relation to the use of your personal data for the following purposes:

  • Providing, improving, and developing our product(s) and service(s);
  • Communicating with you;
  • Sharing your personal data with third party partners for marketing communications;
  • Offering and measuring targeted advertisements and service(s);
  • Promoting safety and security.

COOKIES POLICY

1. Introduction

This Cookie Statement applies to all Ananta Hempworks Solutions Pvt. Ltd./ www.hempworks.in affiliates, brands, websites, product(s), and service(s) and explains how we use cookies on our websites and online service(s) and the choices you have.


2.1 Definition of “Cookies”

Cookies are small pieces of text used to store information on web browsers. Cookies are widely used to store and receive identifiers and other information on computers, phones, and other devices. We also use other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, for similar purposes. In this Cookie Statement, we refer to all of these technologies as “cookies.”

2.2 Types of Cookies

We use cookies to provide, protect, and improve our product(s) and service(s), such as by personalizing content, offering and measuring advertisements, understanding user behavior, and providing a safer experience. We describe below the various types of cookies we use and the purposes they perform. Please note that the specific cookies we may use vary depending on the specific websites and service(s) you use.

Essential cookies: These cookies are strictly necessary to provide you with our websites and service(s) and to enable essential features, such as providing shopping cart or live chart functionality. If you disable these cookies, we will not be able to fulfill your request.

Performance and functionality cookies: These cookies collect information about how you use our websites and service(s) and allow us to remember the choices you make while browsing. The information these cookies collect allows us to optimize our websites and make them easier for you to use, and it does not personally identify you. If you disable or opt-out of these cookies, you may not be able to use certain features of our websites and service(s), and it may reduce the support or information that we can provide you.

Analytics and customization cookies: These cookies collect information we use in aggregate form to help us understand how our websites and service(s) are being used and how effective our marketing campaigns are, and help us customize our websites. If you disable or opt-out of these cookies, you may not be able to use certain features of our websites and service(s), and it may reduce the support or information that we can provide you.

Advertising cookies: These cookies collect information about your browsing or shopping history and are used to make advertising messages more relevant to you. They perform functions like preventing the same advertisement from continuously reappearing, ensuring that advertisements are properly displayed, and in some cases selecting advertisements that are based on your interests. We may share this information with third parties to help create and deliver advertising personalized to you and your interests. If you disable or opt-out of these cookies, you may not be able to use certain features of our websites and service(s), and it may reduce the support or information that we can provide you.

Social networking cookies: These cookies are used to enable you to share pages and content on our websites and service(s) through third-party social networking and other websites. These cookies may also be used for advertising purposes.
 
2.3 Cookies Placed by Third Parties

You may also encounter cookies on our websites that are placed by third parties. For example, when you buy our product(s) online, our e-commerce vendor may use cookies and other technologies. We may also allow third parties to place cookies on our websites to track information about your online activities and/or across third-party sites or online service(s), including to send targeted advertisements based on that information, which may include the remarketing of our product(s) and service(s) that you have viewed on our websites and on third-party websites.


This Cookie Statement does not apply to the cookies, applications, technologies or websites that are owned by and/or operated by third parties, or such third parties’ practices, even if they use or access our technology to store or collect information. To understand how third parties use cookies, please review their privacy & cookies policies.

2.4 Controlling and Opting-Out of Cookies

Your browser or device may offer settings that allow you to choose whether browser enable or disable cookies. If you don’t change your browser settings and continue to use our website, we will assume that you consent to us using cookie and continuing to download cookies onto your device. If you choose to disable cookies by changing your Browser Settings, our Website and its features may not necessarily work in the same way or produce the same personalized experience.

For more information about these controls and to update your cookie preferences, visit your browser “Preferences” or “Tools” menu. For further details on configuring Cookies in your browser, see the “Help” menu in the browser itself.

 
2.5 Do Not Track

Some browsers include the ability to transmit “Do Not Track” signals. We do not process or respond to “Do Not Track” signals. Instead, we adhere to the standards described in our Privacy Statement and this Cookie Statement.